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Enjoy working for a global equipment manufacturing and solutions company in the south metro! This is a great opportunity to grow your career working on state-of-the-art machines and systems that are developed by users for users.

This position is primarily responsible for overseeing the installation and troubleshooting of manufacturing control systems and production controls software.

• Travel up to 50% the first year and after training will drop down to 20% travel. Need a valid drivers license and passport and able to travel into Canada.

Why work here?

• Solid company with over 50 years in the business
• Great location with a flexible work environment!
• Competitive pay with outstanding benefits!
• Training and tuition reimbursement to grow your career!

REQUIREMENTS:

• BSEE or equivalent, experience and education will be considered
• At least 8 years of years of experience supporting and troubleshooting PLCs, sensors and relays and working with customers. Primarily supporting existing code.
• At least 3 years’ experience in electronics/electrics, hydraulics, pneumatics, CNC equipment, and PLC operation is required.
• Experience with NUM, Sigmatek, Beckhoff or Berneck & Rainer (B&R) PLC systems and Indramat/Rexroth Servo and Siemens motor controls.
• Must be able to work independently and productively with minimum supervision; able to manage multiple projects.
• Recognize problems, identify possible causes and resolve routine problems.
• Strong communication skills
• Skilled with commissioning, programming, project management, troubleshooting and upgrades.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides software support to customers.
• Installs, configures, maintains software, and trains users at customer site or through remote service.
• Collaborates with customers installations and when troubleshooting repairs.
• Maintains and services industrial controls systems and related equipment.
• Collaborates with software development and HQ Service Department to prepare installation projects and maintain quality and service of industrial controls systems.
• Configures computers, control terminals, central processing units, servo and frequency drives for customers and assists customers in their installation.
• Work with customers on automation on control software and related issues and helps customers find solutions.
• Maintains documentation of the daily product usage to facilitate day to day issues resolution.
• Troubleshoots machinery and machinery controls by remotely accessing customers’ machines.
• Advises and collaborates with the System Administrator to configure and test the laptops for the Service Technicians.
• Maintains customer machine backups and works the Service Technicians who perform backups from customers’ machines.
• Collaborates with the HQ Service Department in finding solutions to critical issues from customers.
• Coordinates with the Parts Department in finding the parts for customers; advising them for procurement of necessary electrical, control and computer related parts; and shipping the parts to customers over the weekend or late evenings on urgent requests.
• Advises customers and Sales Department about software and control upgrades and implements such as necessary.
• Coordinates with various vendors the repair and delivery of parts to customers.
• Tests control terminals, central processing units, computers and drives as necessary.